Refund policy

If you are not satisfied with your product in any way...send an email to thebuttonbelle@gmail.com. we'll be happy to hear your problem and either refund or replace according to your situation. 

To start a return, you can contact us at thebuttonbelle@gmail.com  Please note that returns will not be nescesary unless proposed by a member of our team after contact You can always contact us for any return question via the email listed above.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like, custom products (such as special orders or personalized items), We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 
 
Unfortunately, we cannot accept returns on sale items or gift cards.

Problem With my Custom Product

if there is a problem with your custom product...ex: name mispelled, colors incorrect, etc. please reach out via email listed at the top of this page and we'll reach out and either refund or replace. 

Mail & Shipping Policy

we fully understand that problems with your item may occur during shipping. if your item is lost or broken in any way please don't hesitate to reach out via email. same applies if you are not fully satisfied with your product